It's worth noting that you are not under any legal obligation to respond to a letter of this sort, although claims may be cancelled or delayed if you don't reply.
"There are two versions of the letter being sent out!"
The first one instructs you to call HMRC and then confirm certain details with them. The second asks you to complete an R38 form and return it to them with proof of identity, address and other personal information.
In addition, the R38 asks if an agent helps you complete your self-assessment tax return, and if that is true, further details are required, including fees charged.
Both of these letters make it clear that if you choose not to respond, your repayment claim will be cancelled, and you'll be removed from self-assessment, meaning future repayment claims would have to be submitted directly, which HMRC could refuse pending enquiry.
"Be vigilant when responding to communications!"
As a final reminder, be vigilant when responding to letters, texts or emails of this kind. HMRC will never request immediate payment, so under no circumstances, unless you know you are, in fact, talking to HMRC, give out payment details of any kind.
Remember, you do not legally have to respond to these letters, but there may be consequences if you choose not to.
Until next time ...
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Helen brings the personal tax planning experience of the top 20 tax companies to Essendon. Formerly of MacIntyre Hudson (with 45 offices nationwide), Helen worked at Chancery for more than 10 years before joining Essendon as the personal tax specialist.
Tax Planning can make a considerable difference to your tax liability. Helen has specialist knowledge and experience in tax planning and uses every opportunity to minimise your tax bill is utilised. By analysing your investments, income, profit and expenditures, Helen will provide strategic tax planning expertise that could offer significant savings, whilst delivering clear, honest advice and guidance.
When Helen is not at Essendon she spends time with her young son and likes going on long walks with the family dog.
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